Privacy Policy

Last updated: July 26, 2024

Desmo Travel (“we”, “us”, or “our”) operates the www.premium.desmotravel.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.premium.desmotravelcom.

  • Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  1. Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  1. Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  2. Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes. 
  • Use of Data

Desmo Travel uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information 
  • Legal Basis for Processing Personal Data Under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Desmo Travel’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Desmo Travel may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests, and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law 
  • Retention of Data

Desmo Travel will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Desmo Travel will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

  • Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Desmo Travel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

  • Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Desmo Travel
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability 
  • Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  • Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Desmo Travel aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete
  • The right to object: You have the right to object to our processing of your Personal Data
  • The right of restriction: You have the right to request that we restrict the processing of your personal information
  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
  • The right to withdraw consent: You also have the right to withdraw your consent at any time when Desmo Travel relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests.

  • Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  • Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: www.desmotravel.com/contact By email: info@desmotravel.com By phone:  (732) 234-3740 

Compliance with US Law

As a US-based company, Desmo Travel is committed to compliance with all applicable US federal and state laws, including but not limited to the California Online Privacy Protection Act (CalOPPA), the Children’s Online Privacy Protection Act (COPPA), and the CAN-SPAM Act.

If you are a resident of the United States, you have certain rights under US law regarding the protection and disclosure of your personal information. If you have any questions or concerns about your rights, please contact us using the information provided in Section 10.

  • Cookie Policy

This section explains what cookies are, how we use cookies, and how third parties we partner with may use cookies on our Service.

Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner.

When you use our Service, we may place a number of cookies files in your web browser. Some cookies are essential to make our website work, while others help us to analyze our website traffic or serve targeted advertisements.

You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

  • Third-Party Services and Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

We also use the Facebook Pixel, which allows us to track and analyze the effectiveness of our Facebook advertising campaigns. Facebook’s privacy policy is available at: https://www.facebook.com/policy.php.

Additionally, we use Google Tag Manager to manage and deploy marketing tags on our website without having to modify the code. Google Tag Manager’s privacy policy can be found here: https://www.google.com/analytics/tag-manager/use-policy/.

Please note that these third parties may use their own cookies or other tracking technologies when you click on their links, or when their ads or content are displayed on our website. We cannot control or be responsible for the privacy practices or content of these third-party websites and services.

  • Your Choices Regarding Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

  • Do Not Track Signals

Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. Desmo Travel currently does not take action in response to these signals. If and when a standard is established and accepted, we may revisit our policy on responding to these signals.

  • Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian, and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

  • California Consumer Privacy Act (CCPA)

California’s residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). To learn more about these rights and how to exercise them, please review our CCPA-specific privacy notice, which can be found on our website or requested by contacting us using the information provided in Section 10.

  • Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it or its subject or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the state of New Jersey, without giving effect to any choice or conflict of law provision or rule.

  • Changes to Our Privacy Policy

We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this website and, where appropriate, by other means. By continuing to use this website or the Support Service after these changes are posted, you agree to the revised policy.

  • Contacting Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us using the information provided in Section 10. We will make every effort to address your concerns and promptly respond to your inquiries.

  • Your Acceptance of These Terms

By using this Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service. Your continued use of the Service following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  • International Users

Our Service is operated from and hosted on servers located in the United States. If you access our Service from a location outside the United States, please be aware that any information you provide to us, including Personal Data, will be transferred to, processed, and stored in the United States. By using our Service or providing us with your information, you consent to this transfer, processing, and storage of your information in the United States, where data protection and privacy regulations may differ from those in your country of residence.

  • Data Breach Notification

In the event of a data breach that affects your Personal Data, we will notify you and the appropriate authorities within 72 hours of becoming aware of the breach, where feasible. We will also provide information on the likely consequences of the breach, measures taken or proposed to address the breach, and recommendations for you to mitigate any potential adverse effects.

  • Opt-Out and Unsubscribe

You have the right to opt-out of receiving promotional or marketing communications from us at any time. To unsubscribe from our email list, please follow the “unsubscribe” instructions provided in the footer of any email you receive from us. You can also contact us using the information provided in Section 10 if you wish to opt out of any other communications.

Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.

  • Further Assistance

If you have any concerns about our handling of your Personal Data or if you believe your privacy rights have been infringed, you may file a complaint with the appropriate supervisory authority in your jurisdiction. Please note, however, that we encourage you to contact us first, using the information provided in Section 10, so we can attempt to resolve any issues directly with you.

This Privacy Policy is meant to provide you with a comprehensive understanding of our data handling practices. If you have any questions that are not addressed in this document, please do not hesitate to contact us using the information provided in Section 10.
 

  • Third-Party Links

Our Service may contain links to other websites operated by third parties. Please be aware that we have no control over the content, privacy policies, or practices of these third-party sites or services. We encourage you to review the privacy policies of any third-party websites or services you may visit.

We are not responsible for the privacy practices of these third-party websites or services, and we cannot guarantee the security of any information you disclose or transmit to them. Furthermore, we strongly advise you to exercise caution and review the privacy policies of these websites before providing any Personal Data.

  • Updates to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time and for any reason. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. Furthermore, we encourage you to review this Privacy Policy periodically to stay informed about our privacy practices and any changes to them.

  • Assignment

In the event that Desmo Travel is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, your Personal Data may be transferred as part of the transaction. You acknowledge and agree that any successor to or acquirer of Desmo Travel (or its assets) will continue to have the right to use your Personal Data in accordance with this Privacy Policy.

  • No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Data relating to users of our Service.

  • Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the following information:

By visiting this page on our website: www.desmotravel.com/contact By email: info@desmotravel.com By phone:  (732) 234-3740 We are committed to addressing your concerns and will make every effort to provide a prompt response to your inquiries.

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